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Notes from the front desk.

Plain guides on missed calls, emergencies, seasonal prep and the small settings that decide whether your phone gives true answers. Any numbers are labelled examples, not measured results.

16 posts · Clear filters

Appliance repairMissed callsMissed-call math for appliance repair companies

A worked example with every assumption on the table, so you can replace it with your own numbers.

3 min readRead
Pest controlMissed callsMissed-call math for pest control companies

A worked example with every assumption on the table, plus why one first visit can be worth more than its price.

3 min readRead
Remodeling and general contractingMissed callsMissed-call math for remodelers: few calls, long cycles, large jobs

A remodeling lead can take months to close, if it closes. A worked example with labelled assumptions and the caveats left in.

3 min readRead
Landscaping and lawn careMissed callsMissed-call math for landscaping and lawn care companies

Landscaping crews are on mowers and loud equipment when estimate calls arrive. A worked example with labelled assumptions, including a recurring-service twist.

3 min readRead
SolarMissed callsMissed-call math for solar installers: long sales cycles, honestly counted

An unanswered call about a new system may not pay off for months, if ever. A worked example with labelled assumptions and the caveats left in.

3 min readRead
Garage doorsMissed callsMissed-call math for garage door companies

A worked example with every assumption on the table, so you can swap in your own numbers.

3 min readRead
SepticMissed callsMissed-call math for septic companies: pumping calls and the customers who come back

Septic callers rarely wait. A worked example, with labelled assumptions, of what a few unanswered pumping and inspection calls can cost.

3 min readRead
Water damage restorationMissed callsMissed-call math for restoration companies

A worked example with every assumption on the table, so you can replace it with your own numbers.

3 min readRead
Tree serviceMissed callsMissed-call math for tree companies: what one unanswered estimate call costs

Tree crews are up in the canopy when the phone rings. A worked example, with every assumption labelled, of what the unanswered calls can add up to.

3 min readRead
HandymanMissed callsMissed-call math for handyman businesses

You cannot answer the phone from a ladder. A worked example of what the calls you miss may add up to, with labelled assumptions.

3 min readRead
Pool serviceMissed callsMissed-call math for pool service companies: one route customer is worth a year

Pool companies sell a recurring route, so one missed inquiry can cost twelve months of visits. A worked example with every assumption labelled.

3 min readRead
CleaningMissed callsMissed-call math for cleaning companies: one visit versus a recurring client

A worked example, with every assumption labelled, of what an unanswered call can cost a cleaning company once recurring visits are counted.

3 min readRead
HVACMissed callsWhat a missed call really costs an HVAC shop

One booked service call is $250–500. Here is the math on after-hours misses.

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RoofingMissed callsMissed-call math for roofers: the storm-week problem

Roofing calls arrive in waves, and the biggest jobs start as an inspection request. A worked example with every assumption labelled.

3 min readRead
ElectricalMissed callsMissed-call math for electricians: small calls, big jobs

Electrical work mixes $300 service calls with $3,000 installs. Here is how to price a missed call when tickets vary that much.

3 min readRead
PlumbingMissed callsMissed-call math for plumbers

A worked example with every assumption on the table, so you can swap in your own numbers.

3 min readRead
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