SEPTIC · FOR SEPTIC COMPANIES
An AI receptionist for septic companies.
Answers 24/7, checks your real availability, books the job, and runs your emergency protocols. Built for septic businesses.
Pumping & inspections
Captures address, tank size and last-pumped date if known, then books the visit from your real calendar.
Slow drains & alarms
Records what the caller describes and books a visit, without guessing at the cause.
Sewage backups
Never diagnoses; reads a fixed safety script and alerts you, or rings your on-call team if live routing is on.
Hear a septic call, start to finish.
Example calls with a fictional septic shop. Each tool step is what the agent actually checks before it answers.
Sample call on the demo shop. This player steps through the transcript; audio isn't published yet.
Sewage backing up into the home gets a fixed safety script (avoid contact with the water, keep children and pets away, stop running water) and an urgent alert to you. The agent never diagnoses the cause and never promises an arrival time.
If you turn on live routing, the call then rings your on-call phone, and whoever presses 1 takes it. Otherwise, or if nobody picks up, you get an urgent alert and the caller is told someone will call back.
What missed calls cost a septic company.
Starts at an example job value of $450 for septic. It is an illustration, not a measured result: set your own numbers.
The missed-call math
A year of voicemail adds up.
12-month total
$81,900 over twelve months: about $6,825 a month and $1,575 a week.
Running total of jobs missed, by month, rising to $81,900 in December.
Questions septic companies ask.
Will it tell a caller what is wrong with their septic system?
No. It never diagnoses. It records the symptoms the caller describes, books a visit from your calendar, and leaves the diagnosis to your technician.
What happens when a caller says sewage is coming up into the house?
It reads a fixed script (avoid contact with the water, keep children and pets away, do not run more water) and alerts you, or rings your on-call person if live routing is on, then collects the address and a callback number. It does not improvise advice.
Does it book into my real calendar?
Yes. It checks availability from your Google Calendar or the built-in calendar and only offers open slots, so it cannot double-book. Hours, closures and service-area ZIPs come from your settings, never a guess.
Will it quote prices?
Only what you allow. For each service you choose never, a range, or an exact price. If a caller asks and you said never, it offers a callback instead of guessing.
What if a caller wants a person?
If you turn on live routing, it rings the numbers you set and connects whoever presses 1. Otherwise, or if nobody picks up, it takes a message with a callback number. You get a summary of every call by email.
Does it say it is an AI?
Yes, honestly, if asked. You control whether it also says so in the greeting and whether a recording notice plays.
Reading for septic companies.
A checklist of the details that save a wasted trip, and how an AI receptionist should handle a backup call without diagnosing.
ReadMissed-call math for septic companies: pumping calls and the customers who come backSeptic callers rarely wait. A worked example, with labelled assumptions, of what a few unanswered pumping and inspection calls can cost.
Read